Microsoft 365 Articles
Browse every published article in the IT knowledge base.
Add a Kalexius, Odyssey or Lexoo background in Microsoft Teams
I want to use our company-branded background in Microsoft Teams calls and meetings.
Add a shared mailbox in Outlook (auto-mapping)
I need access to a shared mailbox but it isn't showing up in Outlook.
Add or change your signature in Outlook (New and Classic)
I need to add or update my email signature in Outlook.
How to add a new Teams account
I need to add another account or organization to Microsoft Teams.
How to add an account in Outlook (New and Classic)
I need to add another email account to Outlook.
How to configure notifications in Microsoft Teams
I want to change how and when Teams notifies me about messages, calls, and meetings.
How to create a rule in Outlook (New and Classic)
I want to automatically organize incoming email, for example moving messages from a sender into a folder.
How to remove an account in Outlook
I need to remove an email account from Outlook.
OneDrive sync problem
Files are not syncing to OneDrive.
Outlook not opening
Outlook does not open, freezes on launch, or closes immediately.
Outlook password prompt
Outlook keeps asking for a password.
Outlook search not working
Searching in Outlook returns no or incomplete results.
SharePoint access denied
"Access Denied" message when opening a SharePoint site or file.
Teams camera issue
Camera does not show video in Teams meetings.
Teams microphone issue
Other participants cannot hear me in Teams meetings.